Last modified: August 13th, 2025
Introduction
Demand Experts, LLC ("Company" or "We") respect your privacy and are committed to protecting it through our compliance with this policy.
This policy describes the types of information we may collect from you or that you may provide when you visit the website www.demandexperts.com (our "Website") and our practices for collecting, using, maintaining, protecting, and disclosing that information.
This policy applies to information we collect:
- On this Website.
- In email, text, and other electronic messages between you and this Website.
- Through mobile and desktop applications you download from this Website, which provide dedicated non-browser-based interaction between you and this Website.
- When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy.
It does not apply to information collected by:
- Us offline or through any other means, including on any other website operated by Company or any third party (including our affiliates and subsidiaries).
- Any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from or on the Website.
Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time. Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.
Children Under the Age of 13
Our Website is not intended for children under 13 years of age. No one under age 13 may provide any information to or on the Website. We do not knowingly collect personal information from children under 13.
If you are under 13, do not use or provide any information on this Website or on or through any of its features. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at: team@demandexperts.com.
Information We Collect About You and How We Collect It
We collect several types of information from and about users of our Website, including information:
- By which you may be personally identified, such as name, postal address, e-mail address, telephone number, social security number, or any other identifier by which you may be contacted online or offline ("personal information").
- That is about you but individually does not identify you.
- About your internet connection, the equipment you use to access our Website, and usage details.
We collect this information:
- Directly from you when you provide it to us.
- Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies and web beacons.
- When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email. We (or service providers on our behalf) may then send communications and marketing to these email addresses. You may opt out of receiving this advertising by visiting https://app.retention.com/optout.
- From third parties, for example, our business partners.
Information You Provide to Us
The information we collect on or through our Website may include:
- Information that you provide by filling in forms on our Website. This includes information provided at the time of registering to use our Website, subscribing to our service, posting material, or requesting further services. We may also ask you for information when you report a problem with our Website.
- Records and copies of your correspondence (including email addresses), if you contact us.
- Details of transactions you carry out through our Website and of the fulfillment of your orders. You may be required to provide financial information before placing an order through our Website.
- Your search queries on the Website.
You also may provide information to be published or displayed ("User Contributions") on public areas of the Website or transmitted to other users or third parties. Your User Contributions are posted and transmitted at your own risk. Although we limit access to certain pages, no security measures are perfect or impenetrable. We cannot control the actions of other users of the Website with whom you may choose to share your User Contributions.
Information We Collect Through Automatic Data Collection Technologies
As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:
- Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website.
- Information about your computer and internet connection, including your IP address, operating system, and browser type.
The information we collect automatically may include personal information, or we may maintain it or associate it with personal information collected in other ways or received from third parties.
The technologies we use for this automatic data collection may include:
- Cookies (browser cookies).
- Flash Cookies.
- Web Beacons.
Third-Party Use of Cookies and Other Tracking Technologies
Some content or applications, including advertisements, on the Website are served by third parties. These third parties may use cookies or other tracking technologies to collect information about you when you use our website. They may use this information to provide you with interest-based advertising or other targeted content.
We do not control these third parties' tracking technologies or how they may be used.
How We Use Your Information
We use information that we collect about you or that you provide to us to:
- Present our Website and its contents to you.
- Provide you with information, products, or services that you request.
- Fulfill any other purpose for which you provide it.
- Provide you with notices about your account.
- Enforce our rights from contracts entered into between you and us.
- Notify you about changes to our Website or any products or services.
- Allow you to participate in interactive features on our Website.
- Any other purpose with your consent.
We may also use your information to contact you about our own or third-parties' goods and services that may be of interest to you.
Disclosure of Your Information
We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.
We may disclose personal information that we collect or you provide:
- To our subsidiaries and affiliates.
- To contractors, service providers, and other third parties who support our business.
- To a buyer or other successor in the event of a merger, sale, or transfer of Demand Experts, LLC’s assets.
- To fulfill the purpose for which you provide it.
- For any other purpose disclosed when you provide the information.
- With your consent.
We may also disclose your personal information:
- To comply with any court order or legal obligation.
- To enforce our terms of use and other agreements.
- If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Demand Experts, LLC, our customers, or others.
Choices About How We Use and Disclose Your Information
- Tracking Technologies and Advertising – You can set your browser to refuse cookies.
- Accessing and Correcting Your Information – You can review and change your personal information by logging into the Website and visiting your account profile page.
SMS Opt-In and Phone Numbers
By opting in to receive SMS communications, you consent to receiving text messages from us regarding our services, appointments, and updates. Your opt-in consent is collected in compliance with applicable laws and regulations.
Message and data rates may apply. You can opt out at any time by texting "STOP" to unsubscribe. For assistance, text "HELP" or visit our Privacy Policy and Terms of Service.
Changes to Our Privacy Policy
We will post any changes to our privacy policy on this page. If we make material changes, we will notify you by email to the primary email address specified in your account.
Contact Information
To ask questions or comment about this privacy policy and our privacy practices, contact us at:
team@demandexperts.com
